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Guarantee

The Softronic ECU flashing software has been researched, engineered, tested, and produced with the utmost in confidence for its ability to improve your vehicle. Worldwide, customers have proven the Softronic software in many different environments that put each vehicle through its paces. With our extensive experience in Porsche data checking, tuning, and performance building, we are confident that customers of SoftronicTuning.com will be 100% satisfied.

Our Guarantees:

FREE Support – SoftronicTuning.com offers FREE lifetime support and software updates of its products for users that have purchased it through our authorized dealer network. Our FREE support is designed to make sure you always have the answers to your tuning questions. Your satisfaction of owning and driving your vehicle is extremely important to us.

FREE Vehicle Analysis – SoftronicTuning.com provides FREE vehicle analysis for your project car build. It is important to us that your needs and goals for your vehicle will fit in with the Softronic ECU Tuning software. For our past, present, and future clients, we offer free support to discuss your needs to ensure your dream vehicle is accomplished. Please contact us using any of our communication channels on our Support Page.

100% Satisfaction – SoftronicTuning.com guarantees 100% satisfaction to our customers from the performance of the product once it has been installed on the vehicle. Having used all of these tunes in hundreds of cars worldwide, we can guarantee that when loaded, they will perform to our standards. Our “trial” period is for 10 business days after the ECU has been read out. If you decide to not keep the flash, you must flash your car with the original file and return the Client Cable to us. Our guarantee is that the software is working properly when installed as provided by Softronic. Our guarantee does not cover mechanical issues related to your vehicles modifications when multiple products are installed along with the ECU flash. 99% of the time, there is a mechanical problem that is unrelated to the software. If you have a issue with the software, we advise you to use our Support Page so we can better assist you.

Warranty:

The biggest question from customers about any ECU software is, “will this void my warranty?” Softronic is one of the only companies that gives you your true original file and a tuned file when you purchase our software. Any aftermarket ECU flash can and will be detected by a Porsche PIWIS factory tool. However when you reload your original file with the Flash Cable and Client Software, there is no detection. How do we know? Softronic does data checking for many race organizations and Porsche is one of them. To check the data on race cars, we pull a random binary section of the file and check it against what is the original Porsche code. If this string does not match, then it has been altered. All tuned files must alter this data in order to work. However when you load your original file back to the car, this is not the case. To answer the biggest question, no this will not affect your warranty of the vehicle when only using our files. ECU flash loading is done at your own risk and if the instructions are not clearly followed, damage to your vehicle can occur. SoftronicTuning.com cannot be responsible for any issues that you may cause during flash loading.